Quality Policy

IB Sons prime quality objective is to achieve total customer satisfaction through confidence in the design, manufacture, sales and service of our products.

Quality must be designed and built into a product! Our quality policy provides the framework to ensure all activities are performed right the first time, the delivery schedule is met and that our products represent outstanding value for your money.

Providing a quality product includes recognizing and understanding the needs and expectations of our customers and end users.

The involvement of all levels of staff contributes in recording, analyzing and acting upon the needs and expectations to produce top quality products.  To help achieve our goal of total customer satisfaction and confidence, the management and staff of IB Sons are committed to complying with your requirements to continually improve its quality and effectiveness.

The management at IB Sons has the responsibility of defining and documenting quality policy and objectives and to ensure both the quality management system and quality policy are regularly reviewed for continuing suitability. Further, it is the responsibility of each employee to understand and carry out the quality procedures applicable to his / her work area.